Police Seek Community Feedback with Campus Survey

The Georgia Tech Police Department (GTPD) works around the clock to protect the campus community, but it wants to know how well the community thinks it’s doing.

GTPD is fielding a community survey over the next few weeks that will help its leadership evaluate the agency’s overall performance as well as citizen perceptions of officer attitudes and behaviors.

“We want to know what kind of job we’re doing,” said Captain Randy Barrone, captain for GTPD’s administrative division. “We can’t assess ourselves on what people think of us.” 

The survey takes about 10 to 15 minutes to complete and will be open through April 24. GTPD hopes to use the results to evaluate which areas of the agency need more focus and where they can provide additional training or development for their officers.

GTPD is required to conduct a community survey every three years to maintain certification through the prestigious Commission on Accreditation for Law Enforcement Agencies (CALEA), which it achieved in 2013. It has only been two years since the last survey; nevertheless, Barrone said the agency hopes to query the community on an annual basis to continually learn how to better serve the campus.

With the help of the Office of Assessment, many students, faculty, and staff have received a direct invitation to complete the survey as part of a representative sample group. Everyone is invited and encouraged to complete the survey, though, at www.c.gatech.edu/gtpdsurvey. The survey records a login to avoid multiple submissions, but all responses are kept anonymous.