Team members who embrace diversity while acknowledging differences are more successful at building teams who display collaboration and information elaboration.
Daniel Matisoff's book traces the curve of ecolabel adoption in the building market, revealing how it has transformed the economy and construction industry to achieve green market transformation.
GT researchers conducted experimental studies to determine if positive emotional displays improved customer service and found that emotive AI is only appreciated if the customer expects it, and it may not be the best avenue for companies to invest in.
