A software update initiated by a third-party cybersecurity company caused Microsoft systems to crash in July, grounding flights, delaying medical procedures, and drastically slowing business worldwide. Experts estimate that the outage cost Fortune 500 companies more than $5 billion and raised questions about the risks and vulnerabilities of our interconnected digital infrastructure. 

Alex Orso, a professor in the College of Computing, discusses how the error occurred, how to prevent similar situations, and how Georgia Tech is shaping the future of cybersecurity.